I’ve heard that making a fresh cut in the Christmas tree can help keep it fresh longer. Is this true? Yes, that is true. Our team will make a fresh cut in the trunk of your Christmas tree just before delivery. The fresh cut ensures that the tree will take up water to stay hydrated. The tree should be put in fresh water as soon as possible after delivery.

My Christmas tree doesn’t seem to be drinking water. Is something wrong with it? It could take up to 48 hours before your tree starts to drink. If you find that your tree is not drinking after this time, try adding hot (not boiling) water to your tree stand. This will help break up any hard sap deposits that may be blocking the water intake. 

Where should we set up our Christmas tree? Try to keep your fresh Christmas tree away from heat sources including vents and fireplaces. This will help your tree maintain its freshness. 

How often should we water our Christmas tree? Check the water levels in your tree stand daily. The water should always be above the base of the tree trunk. 

Is there anything we can do to help our Christmas tree last longer? We offer a Tree Life Extension Solution that can be added to your water. This solution can extend the life of your tree and keep the needles from drying—simply add the solution to your cart when checking out and we’ll deliver it with your Christmas tree. 

Are there special Christmas tree lights that we should use for our Christmas tree? First, inspect the wires of your Christmas lights before adding them to your tree. Throw out any strands that have frayed or broken wires. You will want to use low-power lights and make sure that your power supply source is not over taxed. Never leave your lights on when you aren’t home.